How to Check Your American Express Gift Card Balance

Using your phone or computer, you can quickly and easily check the balance of your American Express gift card. The process is simple and you can check your balance again each time.

This can be useful if you want to purchase your plastic card for other items and services (such as landscaping, babysitting or pet sitting, or something you want to buy from someone on Craigslist). You can confirm the amount with the person who is considering taking it as payment.

You can easily check your American Express Gift Card balance online or by phone call. When you receive an American Express Gift Card, the balance on the card will be prepaid from the person who purchased it. Usually, you will receive a gift card with instructions and guidelines on how to use the card, along with the available balance on the card. However, if your American Express Gift Card has been partially used or you have been registered, you can confirm the balance available on it.

American Express Gift Cards

Amex gift cards look like credit cards with a front card number, expiration date (decorative form of 00/00 only) and Amex logo. You can purchase business gift cards or personalized versions depending on your needs. Companies can print their logo on the cards with a thank you message and a more formal design. Individual cards are suggested for orders of five or fewer cards and come in less formal designs.

You can order a plastic gift card or e-gift card emailed to your recipient. Plastic gift cards can be used personally in places that do not accept gift cards online. Both plastic and e-gift cards can be used online by entering the card number and PIN.

Checking the Balance

You can check your balance by calling the back of the card number or visiting the American Express Gift Card website. When you call, just enter the information at the prompt, which will include the card number and PIN number.

To check your balance online, please visit the check balance page of the Amex website and enter your card number where indicated. Don't forget to click the "I'm not a robot" button before clicking the "Continue" button.

If you do not have your card available but need to know your balance, call the American Express Gift Card toll-free number at 888-846-4308.

Correcting Card Problems

If you have questions or concerns about your card, American Express provides a state-by-state list of contact information for you to use to resolve your issue. Navigate to the Money Services Business Disclosure page, find your state and follow the instructions, which can start by calling the toll-free number provided. Use this method to check your balance or report your card lost or stolen.

To avoid problems, register online at Amex as soon as you receive your card. Every time you use a plastic card, consider marking it with a permanent marker so that you know your balance without looking at it.

Making online purchase with American Express Gift Cards

Although you do not need to register your American Express Gift Card, if you are using your card to make online purchases, you should also provide full details if you are making purchases with your debit card or any other credit. Card

These details typically include:

• Your name
• Your billing address
• Your shipping address
• 4-digit security code (located opposite American Express gift cards)
• Card expiration date

While funds on prepaid gift cards can never expire, physical gift plastic cards themselves can expire. If your American Express prepaid card has expired, contact the customer service number on the card. Amex Bank can transfer the remaining balance to a new American Express prepaid card.