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Importance of omnichannel in modern customer service

27 May 2020, Wednesday 289 Services

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Omnichannel customer support is an expansion of the multichannel approach to sales, meant to provide the customers with a seamless shopping experience irrespective of the shopping method.

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Mithlesh Kumar

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In the era of digitization, running a successful business means becoming a magnet to attract the eyes of the audience on your website and turning them into robust tail of customers. Many business entrepreneurs make massive investments in designing a website to grab the audience from all over the world.

Importance of omnichannel in modern customer service

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Mithlesh Kumar

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